Support Worker – Mackay

Mackay Queensland, Australia
Community Service Job

Job Overview

  • Date Posted
    November 3, 2026
  • Expiration date
    December 6, 2026
  • $34.42 – $36.23 per hour – plus Superannuation and generous salary packaging benefits up to $18,550 per FBT year
  • Permanent part-time position with guaranteed hours offering work-life balance and stability
  • Ongoing training and professional development opportunities

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CatholicCare Central Queensland is a large, vibrant, and highly regarded not-for-profit organisation providing a broad range of quality social services throughout the Catholic Diocese of Rockhampton. Guided by our Christian ethos and the principles of Catholic Social Justice, we are committed to inclusive service delivery and proudly welcome employees and clients of all religions, backgrounds, and beliefs.

CatholicCare Central Queensland also offer:

  • A values-led culture committed to creating a positive and supportive workplace where everyone feels valued, connected and empowered to contribute.
  • Generous salary packaging options up to $18,550
  • Access to a confidential Employee Assistance Program (EAP) for employees and their immediate family.
  • Opportunities for professional development and growth

Support Workers are key members of the Community Care services team and will share knowledge and experience to assist in the support of aged care and disability clients. Support Workers will deliver high quality services to clients through:

  • Household cleaning and domestic duties form the core responsibilities of this position.
  • Social Supports and accessing the community
  • Medication assistance and health support including accessing medical services
  • Personal Care and supporting clients to maintain personal hygiene and grooming
  • Support and empower clients to achieve their personal goals

What we’re looking for:

  • Someone who values teamwork and contributes to a positive team environment
  • Have the ability to be flexible, strong and resilient in various challenging situations
  • Experience with personal care, medications, manual handling and behaviour support plans
  • Knowledge and skills gained through on-the-job training commensurate with the requirements of the work in this level

Core Competencies

  • Ability to work independently and provide safe services in client homes or within the community, following care plans and following a planned roster/schedule
  • Customer service skills including the ability to support consumers to build independence and exercise choice and control over their daily lives
  • Ability to use digital systems including email, messenger systems and Client information systems

Qualifications and Experience

  • Current C or CA Driver’s license (QLD)
  • Certificate III or higher in a relevant qualification with a minimum of 12 months industry experience
  • Mandatory, current First Aid & CPR
  • HLTHPS006 — Assist Clients with Medication Skill set

In addition to the above, you will need to demonstrate:

  • Previous experience of working with culturally diverse clients
  • Current or recent experience in client focused roles
  • Ability to adapt communication to individual client needs
  • Competent to recognise risks and incidents, react appropriately and report accurately

Please note that CatholicCare Central Queensland is unable to offer visa sponsorship for this role.

Applicants must have full and unrestricted working rights in Australia at the time of application.

How to Apply

📄 Submit your resume

📝 Include a short cover letter outlining how you meet the requirements of the role

Early applications are encouraged as applications may be assessed as they are received, and shortlisting and interviews may occur throughout the advertising period.

NB: All offers of employment are subject to the satisfactory completion of relevant screening and background checks, including an Australian Federal Police check, an NDIS disability worker screening check, and attainment of a Blue Card for working with children, prior to commencement.

Source: au.seek.com

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