Front of House Lead | High Performance Clinic Environment

This is a high responsibility front of house role in a busy allied health clinic, where your performance directly impacts patient flow, clinician diaries and overall clinic efficiency.

We are looking for someone experienced, calm under pressure and ready to step in during a key operational period. Immediate start available for the right candidate. Full-time, Part-time or Casual opportunities available.

The Role

You will be working within a fast-paced, multidisciplinary clinic alongside physiotherapists, podiatrists, exercise physiologists and massage therapists.

This is a key role where organisation, communication and decision making matter. You will take ownership of the front desk and ensure the clinic runs efficiently day to day.

Key Responsibilities

Running a high volume reception desk efficiently

Managing bookings, rescheduling and cancellations

Maximising clinician diaries and reducing gaps

Maintaining smooth patient flow and a high standard of service

Handling private health, Medicare, DVA and WorkCover processes

Communicating confidently with patients, clinicians and referrers

Maintaining accuracy across billing, bookings and patient records

What We’re Looking For

Minimum 2 years experience in a busy medical or allied health clinic

Ability to stay organised and effective under pressure

Strong communication and interpersonal skills

High attention to detail and accountability

Confidence managing people, problems and competing priorities

Comfort working in a structured, performance-driven environment

We operate with clear expectations around patient flow, diary management and clinic efficiency.

What You’ll Gain

A role with real responsibility and impact on clinic performance

Exposure to how a high performing private practice operates

Opportunity to develop operational and leadership skills

Supportive, structured environment

Pathway to senior reception or practice management roles

About Bodyfocus

Bodyfocus is a well established multidisciplinary allied health clinic located within a busy medical and retail precinct.

Our team includes physiotherapists, podiatrists, exercise physiologists and massage therapists working within a structured, systems driven environment focused on patient experience, clinician utilisation and overall clinic performance.

Availability

Flexibility across clinic hours is essential:

• Monday to Thursday 8:00am to 7:00pm
• Friday 8:00am to 6:00pm

Apply

If you are an experienced receptionist looking to step into a high responsibility role within a busy clinic, we would like to hear from you.

Please include your availability and a short cover letter outlining your experience.

Applications with relevant experience will be prioritised.

Source: au.jora.com