Pay: $50.61 per hour super

Location: Cairns, QLD

Employment Type: Full-time Hours (8-4)

Program: Early Intervention Homestay / Housing & Homelessness

Tradewind Australia is seeking an experienced Crisis Support Worker to join a frontline Housing & Homelessness program supporting people who are homeless or at risk of homelessness.

This role provides end-to-end support to clients engaged in the Homestay program , with a strong focus on helping people overcome barriers to housing and establish and maintain successful tenancies .

This is an opportunity to provide meaningful, practical support to clients while helping them secure and sustain safe, stable housing . Working across an outreach-based Homestay program, you will support clients from intake through to exit, helping them build the skills, confidence and connections, and move towards greater independence.

About the role

• —————–

You will work closely with clients to understand their circumstances, identify barriers to stable housing and provide holistic, client-centred, individualised support to help them achieve sustainable housing outcomes.

Your responsibilities will include:

• Provide end-to-end support from client intake through to exit
• Support clients who are homeless or at risk of homelessness
• Help clients secure, establish and maintain stable tenancies
• Identify barriers impacting a client’s ability to obtain or sustain housing
• Provide practical support around tenancy rights, responsibilities and obligations
• Apply a strong understanding of relevant Queensland residential tenancy legislation to support clients and provide accurate tenancy advice
• Assist clients to understand their tenancy agreements, requirements and responsibilities
• Develop and review individualised case management plans
• Provide advocacy, information and referrals to relevant housing and community services
• Support clients with budgeting, goal setting and developing independent living skills
• Connect clients with services that can address broader needs impacting housing stability
• Monitor client progress and respond to changing risks or circumstances
• Maintain accurate case notes, records and relevant homelessness service databases
• Work collaboratively with housing providers, community services and other professionals
• Support clients to build their independence and capacity to sustain their accommodation

About you

• ————

We are looking for a compassionate & experienced community services professional with a strong understanding of homelessness, housing and tenancy support and the ability to build trust and work confidently with clients experiencing complex circumstances. can with clients.

• Previous experience in homelessness, housing, tenancy support, crisis support or case management
• Strong working knowledge of Queensland residential tenancy legislation and tenancy rights and obligations
• The ability to interpret and explain tenancy requirements clearly to clients
• Experience supporting people experiencing barriers to obtaining or maintaining stable housing
• Strong understanding of client-centred and strengths-based support
• Excellent communication, advocacy and relationship-building skills
• Strong case-management, organisation and documentation skills
• The ability to maintain professional boundaries while building trusting relationships
• The ability to work independently and as part of a broader team

Essential

• Police Check
• A current Queensland driver’s licence
• Strong working knowledge of Queensland residential tenancy legislation and tenancy rights and obligationsn
• Certificate III in Community Services or a related qualification

📩 Interested?

If you’re passionate about supporting people to overcome barriers to housing and want a role where your work can create lasting change, we’d love to hear from you. Apply now or contact Jordan for more information on jordan.willis@twrceruitment.com.au

Source: au.jora.com