We are currently seeking a Medical Receptionist and Contact Centre Agent (Dual Role) to join our team in Wagga Wagga. This is a full-time position working Monday to Friday . Training will initially be conducted between 8:30am – 5:00pm, after which, shifts will be scheduled between the hours of 7:30am – 8:00pm.

Role Overview:

As a Medical Receptionist and Contact Centre Agent, you will be the first point of contact for our patients.

Your responsibilities will include:

• Greeting patients warmly and assisting with check-in procedures.
• Answering emails and phone calls promptly and handling inquiries professionally.
• Advising patients of preparation prior to relevant scans.
• Billing procedures – private, Medicare, workers compensation, and DVA.
• Collaborating with clerical and technical staff, radiologists, and referrers.

What we’re looking for:

• ✅ Demonstrates exceptional attention to detail.
• ✅ Maintains a high level of accuracy in a fast-paced environment.
• ✅ Clear verbal and written communication skills.
• ✅ Strong organisational abilities to manage appointments and patient flow.
• ✅ Confidence working across multiple screens and systems.
• ✅ Ability to perform shifts at all clinics as needed.

What we can offer you:

🌱 Wellbeing benefits

• Fitness passport, including full gym access and a range of classes
• Supportive management that values your well-being
• Discounted and bulk billed scans and services for you and your family

📚 Learning and development

• Comprehensive training to help you put your best foot forward in the role
• Career opportunities across our diverse Network

🏠 Workplace Experience

• Collaborative and inclusive team
• Free parking onsite and a quick walk to trains/buses
• Lots of uniform options to suit your preferences at no cost to you with annual top ups

💵Compensation

• Industry-competitive salary and benefits package
• Annual Remuneration Review

With over 250 clinics and 4000 staff, I-MED Radiology is Australia’s largest Radiology Network. As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.

How to Apply: Ready to contribute to exceptional patient care? Click apply now and upload an updated CV.

Industry: Healthcare · Source: au.jora.com