WE’RE HIRING I PART-TIME RECEPTIONIST

Come and join our growing team!

Central West Allied Health is looking for a friendly, organised and enthusiastic Part-Time Receptionist to join our friendly team in Dubbo.

We’re passionate about providing high-quality healthcare to our regional communities, and we’re looking for someone who shares that passion and loves making people feel welcome.

Location: Dubbo NSW

Hours: 8:30am – 4:30pm

Days: 3 Days per week

About the role:

• Welcome patients and visitors, check them in, and direct them to the appropriate practitioner or room.
• Answer phone calls and emails; respond to routine questions and take accurate messages.
• Schedule, confirm, reschedule, and cancel appointments.
• Collect and update patient details, referrals, and forms in the practice management system.
• Process payments, issue receipts, and help with billing or health-fund claims, as required.
• Maintain patient records and handle confidential information in line with privacy requirements.
• Coordinate referrals and communicate with patients, practitioners, and other health providers.
• Keep the reception area tidy and help maintain appointment and waiting-room flow.
• Monitor office supplies and arrange restocking.
• Follow clinic procedures for cancellations, late arrivals, emergencies, and infection prevention.

What we’re looking for:

• Previous experience in a receptionist, administration or customer service role (ideally within a healthcare or allied health setting).
• Friendly, approachable and professional, with a genuine passion for helping people.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients and healthcare professionals.
• Strong organisational skills and the ability to multitask in a busy clinical environment.
• High attention to detail and accuracy when managing bookings, patient records and general administration.
• Confident using computers and practice management software, with experience in Cliniko an advantage.
• A proactive team player who can also work independently and use initiative.
• Reliable, punctual and adaptable, with a positive attitude and willingness to learn.
• A professional and compassionate approach to client care, always maintaining confidentiality.

Source: au.jora.com