As the first point of contact for our patients, you will play a vital role in ensuring the smooth day-to-day operation of our practice. You will be responsible for managing patient appointments, processing billing and Medicare claims, handling correspondence, and providing outstanding customer service to our patients.

Key Responsibilities

• Greeting and checking in patients in a warm and professional manner
• Managing appointments and the daily schedule via practice management software
• Processing billing
• Managing incoming and outgoing correspondence
• Answering phones and managing patient enquiries
• Scanning, filing, and maintaining accurate patient records
• Liaising with hospitals, specialists, and other healthcare providers

About You

• Previous experience in a medical reception, receptionist or customer service facing role is ideal but not necessary.
• Experience with Genie practice management software highly regarded
• Excellent communication and interpersonal skills
• High attention to detail and accuracy
• Ability to multitask and prioritise in a fast-paced environment
• Professional presentation and a warm, caring approach to patients
• Ability to maintain strict patient confidentiality at all times

What We Offer

• Part-time hours — Monday to Thursday 8:30am to 4:00pm
• Ongoing training and development opportunities

How to Apply

Please send your resume and a brief cover letter to [email protected].

Pay: $52,880.00 — $85,280.00 per year

Work Location: In person

Industry: Healthcare · Source: simplyhired · Ref: 6addd648c9a3815389919471