About Us :

Work for a growing multicultural specialist practice located at the heard of Leichhardt. Founded in 1990 by a pioneering surgeon, our practice has supported generations of Inner West families with trusted, evidence-based care. Over the decades, we’ve cared for more than 25,000 patients and delivered more than 10,000 surgeries. Our new purpose-built, state-of-the-art facility reflects the values that have guided us from the start: Clinical excellence, Compassion, Community, Collaboration, Continuous Improvement.

Key Responsibilities :

Patient Coordination : Act as the primary point of contact for patients, managing arrivals and departures within established practice routines.

Scheduling : Manage the telephone system and patient bookings, demonstrating sound communication and interpersonal skills.

Billing : Process patient payments and perform basic arithmetic tasks related to daily reconciliation.

Workflow Prioritisatio n: Independently prioritise daily administrative tasks to ensure the smooth operation of the clinic.

Clerical Support : Undertake a range of basic clerical functions, including scanning, filing, and data entry, following existing practice methods and procedures.

Requirements & Skills:

Experience : Minimum of 3 years of customer-facing experience is required. Experience in a medical or hospitality environment is preferred.

Communication : Excellent English verbal and written communication skills to effectively liaise with patients and clinical staff. Additional languages are a plus.

Autonomy : Ability to work under limited supervision, either individually or as part of the administration team. Experience with Xestro practice management is a plus.

Technical Skills : Proficiency in basic office software and the ability to learn medical-specific software programs.

Apply Now

Industry: Healthcare · Source: workforceaustralia · Ref: 6ac5f05817ec825106d94a44