About the role

An opportunity exists for a dynamic, well organised, and patient focused person to join our team in the role of Medical Receptionist at a privately owned specialist dermatology facility located in Yokine. This is a part time position (1 day per week), including AL and sick cover when required.

Key responsibilities

• Provide administrative support to the Dermatologists and other staff
• Open and close the practice and maintain the practice environment to a high standard including ensuring the consulting rooms are well prepared
• Provision of exceptional patient care that extends past the patient and to their support network as well
• Correspond with patients to arrange appointment details/changes, referrals and test requirements
• Contact external parties to follow up on outstanding results or details as requested
• Ensure patients are fully informed of all costs/fees and the payment timeline
• Process patient accounts
• File and scan as required and mail dispatch
• Type medical letters and doctor’s dictation from a digital system with a high level of accuracy as requested
• Provide support to the Practice Manager as required

About you

• Must have 2 years minimum experience in a similar Medical Reception role
• Must have proven skills in face-to-face patient management
• Ideally have a sound knowledge of practice management software (preferably Genie)
• Must be mature, professional, and empathetic in all your dealings
• Must be well presented, highly reliable and be a positive contributor
• Must be able to efficiently multitask whilst being flexible and adaptable
• Must be highly organised with a high attention to detail including diary, phone calls, email, and bookings
• Provide quality and timely administrative support
• Have experience in processing accounts

Source: au.jora.com · Ref: 6ad735a589d236428a80af56